Please check my terms and conditions before booking a consultation or hiring a procedure service.
Consultations terms and conditions.
- The price of the General Consultation is €50.
- If after the consultation you decide to hire me for your procedure, the cost of the consultation will be deducted from the price of the service for which the consultation was for. I will discount the price of the consultation from the second payment of the procedure. E.g. If you have had a consultation about your residency options and then wish to hire me for a residency procedure, €50 will be deducted from the second payment of the residency service.
- The length of either consultation is up to 50 minutes.This amount of time will be enough to talk about your situation and solve your doubts.
- If we finish the consultation before those 50 minutes, the unused time will not be refundable.
- The service also includes sending you an email with the information provided during the consultation and the response to other questions you might have.
- If after this email you need extra clarifications about the same topic of the consultation, I will be happy to help you.
- I conduct my consultations online. Alongside the consultation confirmation email you will receive a Zoom link. If you prefer to use another platform (such as Skype, Whatsapp, Teams, Discord…), please send me an email telling me your preferred platform to info@granadaimmigration.com.
- To change the date or time of the appointment, or cancel it, please use the link provided with the confirmation email.
- Changes of date and time of the appointment booked with less than 15 days notice will not be accepted, unless for reasons of time zone differences or force majeure. Please understand that I need some certainty to organise my time and work.
- I will only refund consultations that have been cancelled at least 15 days in advance. E.g. A consultation booked for the 20th of November will only be refunded if cancelled by the 5th of November.
- If due to time zone differences you cannot find a date or time suitable for you in the booking system, please send me a email to info@granadaimmigration.com telling me your preferred date or time and we will find a date or time suitable for both of us.